Stay in Control

Protecting players and promoting safe play is central to how we operate at Spinrise. We provide clear tools and practical limits so customers can control their activity. Spinrise is committed to preventing harm, spotting risky behaviour early and offering straightforward help routes when needed. This page explains our approach, the tools available to set deposit, loss and time limits, how to pause or close an account, and where to get external support if gambling becomes a problem.

Spinrise Responsible Gambling

Player protection is a priority. Clear rules, visible controls and prompt support form the basis of our approach. We expect users to play within their means and use the limits and exclusions we offer. Terms and conditions cover eligibility and responsible play requirements.

Tools to manage your play

Deposit limits

Set daily, weekly or monthly deposit limits in your account settings. Limits are adjustable but changes may be delayed to prevent impulsive increases. Limits apply to all funds deposited and help control spending.

Loss limits

Loss limits let you cap net losses over a set period. Activating a loss limit will block play once the threshold is reached. Use loss limits to keep activity predictable and within budget.

Session time limits and reminders

Session timers and play reminders are available to signal when to take a break. Set maximum session lengths and receive alerts during play. Short reminders reduce extended sessions and help maintain balance.

Time-outs and self-exclusion

Temporary time-outs suspend access for a chosen period. Longer self-exclusion closes access for months or years depending on your choice. Requests can be made in account settings or via support and are enforced across the account.

Recognising signs of problematic behaviour

Watch for repeated chasing of losses, borrowing to fund play, neglecting commitments, loss of control over time or money spent, and strong emotional reactions to wins or losses. Early recognition helps prevent escalation and informs which controls to apply.

Guidance for staying in control

Set a gambling budget separate from essentials, stick to preset limits, avoid gambling when stressed or under the influence, schedule regular breaks, and do not treat gambling as income. Keep records of deposits and play time to review habits periodically.

Access to professional help and support organisations

If gambling causes concern, contact reputable support services. In Australia, Gambling Help Online and Lifeline (13 11 14) provide advice and counselling. Local support groups and Gamblers Anonymous meetings are available. For urgent help, reach out to health professionals or crisis services in your area.